Privacy Policy
Last updated: 16 August 2025
At Atsuki Japanese Cuisine (we, us), we respect your privacy and are committed to protecting personal information collected through our site and in connection with our services. This Privacy Policy explains how we collect, use, disclose, and retain personal data. Our business contact details are: Atsuki Japanese Cuisine, 35 Al Khattiya, Doha, Qatar; email: info@atsuki.cyou.
Information we collect
We collect information necessary to provide our services and improve your experience. The information we collect may include:
- Contact information: name, email address, phone number, and billing or delivery address when provided during reservations, orders, or inquiries.
- Transaction and booking data: reservation details, order information, payment references, and receipts. We do not store full payment card numbers on our servers.
- Device and usage data: IP address, browser information, operating system, pages viewed, interaction data, and cookies.
- User-generated content: reviews, ratings, photos, or messages you submit to our site or social channels.
How we use personal data
We use personal data for the following purposes:
- Service delivery: to process reservations, orders, payments, and to provide customer support.
- Communications: to send confirmations, updates, and other service-related messages. Where permitted, we may also send marketing messages; you may opt out.
- Improvement and analytics: to analyze and improve our site, offerings, and operations.
- Legal and safety: to comply with legal obligations, resolve disputes, and protect the rights and safety of our business, customers, and others.
Legal basis for processing (where applicable)
If you are located in a jurisdiction that requires us to identify a legal basis for processing personal data (for example, the European Economic Area), our legal basis may include performance of a contract, consent (where requested), compliance with legal obligations, and legitimate interests such as fraud prevention and improving our services.
Cookies and similar technologies
We and our partners use cookies and similar technologies to operate and improve our site, enhance user experience, and analyze usage. Cookie categories include:
- Essential: necessary for basic site functions and service delivery.
- Functional: remember preferences and support account features.
- Analytical: help us understand how the site is used.
- Marketing: support advertising and personalization when permitted.
You can manage cookies through your browser settings and opt out of targeted advertising through platform tools. Disabling certain cookies may affect site functionality.
Third-party services and disclosures
We may share personal data with service providers who perform functions on our behalf such as payment processors, reservation platforms, analytics providers, and email delivery services. We require these providers to protect personal data in a manner consistent with this policy. We may also disclose information to comply with legal obligations or to protect our rights.
International transfers
Personal data may be processed on servers located in countries other than your own. When data is transferred internationally, we use appropriate safeguards required by applicable law, such as contractual protections or other lawful mechanisms.
Data retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and legal requirements.
Your rights
Depending on your location, you may have rights including access to your personal data, correction, deletion, restriction of processing, data portability, and the right to object to certain processing. To exercise these rights, contact us at info@atsuki.cyou. Where required, we may need to verify your identity before responding.
Children
Our site and services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to request deletion.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices. We will post the updated policy on our site with a revised date. Continued use of our site after changes indicates acceptance of the updated policy.
Contact
For questions or to exercise data rights, contact: Atsuki Japanese Cuisine, 35 Al Khattiya, Doha, Qatar, email: info@atsuki.cyou.